Contact us
Talk to a real person
Whether you run one shop or a hundred, someone here can answer. Pick the way that suits you — most people just message us on WhatsApp.
Monday – Saturday, 9am – 5pm WAT
Two different numbers — and only one of them is a person
The number you send voice notes and commands to (+234 706 328 0959) is Stockwaka itself. It replies in seconds, all day and all night, but nobody sits behind it — a question typed there comes back as “command not recognised”.
For anything a human should read, use +234 907 888 4939 or the addresses below.
How to reach us
Send us a message
Fill this in and we will reply by email, usually within one working day — or use any of the direct routes beside it.
Answers you can have now
While you wait for a reply
Three things that answer most of what reaches our inbox — instantly, and at any hour.
Or write directly
Straight to the right desk
The form above routes for you. If you would rather email — or your own system needs a real address on file — here is who reads what.
Help with your shop
Stock that looks wrong, a sale you cannot find, a customer order, or a voice note that was not understood. Have your shop’s WhatsApp number ready.
The counter app (POS)
Installing on a shop computer, pairing a till, barcode scanners, receipt printers, or sales made while the network was down.
Pricing, plans and demos
Which plan fits your shop, moving to yearly billing, adding branches, or a walkthrough before you commit anything.
Licensing for a retail chain
Wakastore — the customer-facing storefront, licensed to run on your own infrastructure, your own WhatsApp number and your own brand.
API access and integrations
The Partner Sync API — pushing stock in from your ERP and pulling orders out. Ask for a key, rotate one, or report a sync that is failing.
Privacy, data and legal
A copy of your data, a correction, deleting your account, or a formal legal notice. Privacy requests are actioned within 30 days.
The company
Where we are
Stockwaka is a product, not a company — the business behind it is registered in Lagos.
Registered office
8B, Obadare Street, Amuwo Odofin, Lagos State, Nigeria
BitaSei Technologies Limited · RC 9278400
Visiting? Message us first so someone is expecting you.
When we answer
Monday – Saturday, 9am – 5pm WAT
Outside those hours, message us anyway — it will be waiting when the day starts. Stockwaka itself keeps working around the clock.
Formal legal notices: legal@bitasei.comNot a question — just ready to start?
Send one voice note and your shop is running. No download, no forms, and nothing to set up first.
Start on WhatsAppStockwaka is a product of BitaSei Technologies Limited.